Sales Policy – Apple Tree Purchase and Sales

Effective Date: 9th June 2025

This Sales Policy sets out the terms under which Apple Tree Purchase and Sales (“we”, “our”, “us”) sells products to customers (“you”) through our website and other sales channels.

1. Product Information

  • We make every effort to ensure that all product descriptions, images, and prices on our website are accurate and up to date.
  • Product specifications, availability, and pricing are subject to change without notice.
  • All prices include UK VAT where applicable.

2. Order Acceptance

All orders are subject to acceptance by Apple Tree Purchase and Sales. We reserve the right to refuse or cancel any order at our discretion, including:

  • Orders with incorrect pricing or product descriptions.
  • Orders where payment cannot be authorised or verified.
  • Orders that appear fraudulent or suspicious.

You will be notified promptly if your order is cancelled, and any payment made will be refunded.

3. Payment

  • We accept payment via debit and credit cards through our website.
  • Payment is taken at the point of order.
  • All payment information is processed securely through trusted third-party payment providers.

4. Delivery

Our Delivery Policy applies to all orders and sets out shipping options, costs, and estimated delivery times. Delivery times are estimates and may vary due to stock availability, courier delays, or other unforeseen circumstances.

5. Risk and Title

  • Risk of loss or damage to goods passes to you upon delivery to the address specified in your order.
  • Ownership (title) of the goods passes to you once full payment has been received by us.

6. Returns, Refunds, and Cancellations

Our Refund, Returns, and Cancellation Policies apply to all purchases and explain your rights to cancel, return, or receive a refund. These policies comply with the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

7. Limitation of Liability

To the fullest extent permitted by law, Apple Tree Purchase and Sales shall not be liable for any indirect, incidental, or consequential losses arising from the sale of our products. This does not affect your statutory rights under UK law.

8. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

For sales inquiries or questions about your order, contact us at:

Email: enquiries@appletreepurchaseandsales.com
Phone: 01892 506955
Address: 85 High Street, Tunbridge Wells, TN1 1XP

This policy ensures compliance with:

  • Consumer Rights Act 2015
  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
  • UK VAT and e-commerce regulations